Website and Online Privacy Policy

This website and online privacy policy sets out how I, Sarah Pearce ,of Sarah Pearce Counselling (“I”, “me”), collects, manages and protects any personal or sensitive data you provide when you visit this website and/or engage with me online. This is to comply with the General Data Protection Regulation 2018 (GDPR). More information about GDPR and how this should be applied can be found on the ICO website:

Please read through carefully
I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. By visiting this website you are accepting and consenting to the practices described in this website and online privacy policy.

Under the GDPR (General Data Protection Regulation) 2018, I am committed to ensuring that your privacy is protected as practically possible. In order to prevent unauthorised access or disclosure, I have put in place suitable procedures to safeguard and secure any personal and sensitive data I collect online through this website or via email.

• Personal data means any information capable of identifying an individual.

• Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

Email Communication
When you browse this website you may do so anonymously without providing any personal or sensitive data. However, you may decide to provide me with data by clicking on the contact email link. By sending an email, I may collect your name and email address as well as any personal or sensitive data you wish to share at your own discretion and at your own risk. It is best to be mindful about what you include in emails as transmission of information via the internet is never completely secure. Therefore, I recommend that sensitive data is only disclosed in the safety of the counselling room, face to face. However, personal data, such as contact information is required so that I can process your request and contact you by email or telephone in relation to providing any services requested by you.

I will endeavour to store any data received via email securely. The email account is password protected and accessed only from password protected devices owned by me. Any data supplied by email will be kept for 3 months following the end of counselling or from initial enquiry, whereupon email content and your email address will be deleted.

My email provider is Outlook, run by Miscrosoft and their privacy statement can be found here

What are cookies?
This website is served by (for more information about how WordPress (run by Automattic Inc) processes data please visit ), and uses cookies to monitor and analyse how this website is used. Cookies are small files sent between the user’s computer and the server, which are saved to the user’s computer’s hard drive. These cookies track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website.

Information which may be contained in these files are:

• IP address and browser type
• Date and time the website was accessed
• The pages of this website you visited
• The Internet address of the website from which you were referred

This data is anonymous. On your first visit to this site, you can choose to accept or decline cookies. You can also modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Traffic logging cookies are used to identify which pages are being used. This helps me analyse data about web page traffic and improve my website to tailor it to customer needs. This information is only used for statistical analysis purposes.

Overall, cookies help to provide you with a better website, by monitoring which pages you find useful and which you do not. A cookie in no way gives me access to your computer or any information about you, other than the data you choose to share.

For more information about cookies please visit

Links to other websites and third parties
This website may contain links to third party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third party websites and am not responsible for their privacy policies. When you leave this website, I encourage you to exercise caution and read the privacy policy of every website you visit.

Social Media
Communication, engagement and actions taken through external social media platforms that I participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. I will never ask for personal or sensitive data through social media platforms and encourage users wishing to contact me to do so by email or telephone.

Controlling your data
I will not sell, distribute or lease your personal or sensitive data to third parties unless I have your permission or am required by law to do so. If you believe that any personal or sensitive data I hold on you is incorrect or incomplete, or you wish for your data to be removed, please email as soon as possible whereupon I will promptly correct any information found to be incorrect or contact you regarding removal and the legal basis for which I may retain your records.

Right of Access
You have the right to request a copy of the personal data I hold about you. If you wish to do so, please email Sarah Pearce (Data Controller) at Upon Receipt of your written request, I will provide you with the data within 30 days of that request. If you are not satisfied with how your request is handled, you can contact the Information Commissioner’s Office on 0303 123 1113 or visit their website

May 2018 © Sarah Pearce Counselling